A: If your electronic device has damage other than water damage, we will not be able to assist you with a Service Request. The TWPP Limited Warranty only covers water damage that occurs while your electronic device is inside of the LifeProof case due to a material or workmanship defect of the LifeProof case.
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Likewise, people ask, do LifeProof cases have a lifetime warranty?
LifeProof and its affiliated companies worldwide (“LifeProof”) warrants our LifeProof products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the “Warranty Period”).
Also Know, do you have to send old LifeProof case back? Your LifeProof case and LifeProof accessories are covered by a full 30-Day Satisfaction Guarantee policy. All LifeProof Products purchased from LifeProof may be returned within 30 days of purchase, as described below, to ensure that customer satisfaction is made on every purchase.
Moreover, how long does it take to get a replacement LifeProof case?
You should receive an update on your claim within 72 hours of sending in the required information, followed by a tracking number when the replacement ships.
How do I get a replacement LifeProof case?
No product selected The product you selected can't be completed through an online warranty submission. We can still help you with your request! Please contact our Customer Service department at 1-888-533-0735. You are entitled to claim your warranty from your point of purchase.
Related Question AnswersIs LifeProof case worth it?
The single most important piece of modern technology in my life, right there next to my phone, is my waterproof, dust-proof, shock-proof, and, yes, all-around LifeProof phone case. There are several waterproof iPhone cases like it, but this one is mine. Here's why it's well worth $90.Can you put a LifeProof case over a screen protector?
If you have a lifeproof case your screen should be protected from that. The main thing with tempered glass screen protectors is that if you drop your phone it take the energy from the fall and breaks so your phonea screen won't so its only really necessary if your using a light case.Can you have a screen protector with LifeProof fre?
The LifeProof Fre is the tougher case as it has a screen protector and the Nuud doesn't. Both the Fre and Nuud are waterproof and shockproof up to 6.6 ft but if you were to drop the LifeProof Nuud face first without the screen protector, your screen is going to break.Does otterbox replace phone if it breaks?
Contact Otter Box. No. The warranty covers the case. Otherwise Best Buy, nor Otter Box will cover a damaged phone, even if it broke inside the case.What if my phone breaks in a LifeProof case?
A: If your electronic device has damage other than water damage, we will not be able to assist you with a Service Request. The TWPP Limited Warranty only covers water damage that occurs while your electronic device is inside of the LifeProof case due to a material or workmanship defect of the LifeProof case.Which is better otterbox or LifeProof?
While Lifeproof is the number one selling protective waterproof iPhone case, Otterbox is number one in drop-proof iPhone cases. The slim profile of the Lifeproof works against it when it comes to higher drops. Audio quality is more affected when your iPhone is in the Lifeproof as opposed to when using the Otterbox.Do LifeProof cases make it hard to hear?
You can still hear the other person, but due to how the Lifeproof case is designed to be waterproof, the phone is completely sealed, so the sound coming through the speaker (ear piece) is reduced somewhat.How do I get a new LifeProof case under warranty?
To submit a warranty claim, visit lifeproof.com/en-us/warranty-claim or call 1-888-533-0735. Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period.How do I take my LifeProof case off?
Method 1 Removing the Back of the Case- Open the charge port door on the bottom of the phone or tablet.
- Locate the small slot next to the charger port.
- Insert the case key in the slot to separate the case.
- Insert your thumb between the case to completely separate it.
Is LifeProof and OtterBox the same company?
LifeProof is a U.S. consumer electronics accessory company headquartered in San Diego, California and acquired in 2013 by OtterBox. The company designs, manufactures, and markets cases that protect smartphone and tablet functionality and condition from water, snow, dirt, and shock.How do I test my LifeProof case?
Make sure to close both the charger jack and the earphone jack! Completely submerge your iPhone in the sink of water for 30 minutes. Make sure your phone is somewhere safe where it will not get wet, and not IN the case. Take the case out of the water after 30 minutes.How do I register my LifeProof case?
How To Register- Registration Number: Located on your registration card.
- Proof of Purchase of Case: Take a photo of your receipt to upload.
- Mobile Device's IMEI/MEID/Serial Number: Find on your mobile device and take a photo to upload.
